Tips & Productivity

Sharing best practices, insights learnt and interesting knowledge that has accrued through my time at GE and from life in general.
January 23, 2022 by Charles

Why I use a hardware crypto wallet and how it can protect you too

Would you leave your wallet unattended in a public place? The beauty of cryptocurrency and digital assets is that they are stored on secure distributed blockchains, instantly accessible with an internet connection. This fact is also the biggest risk. Not your (private) keys, not your money When you buy a digital asset (crypto current, token or NFT) it will usually
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January 21, 2022 by Charles

Is your sleep disrupted during the night? I have a solution

I love to sleep, but after moving into an old apartment building in downtown Paris I was waking all through the night. For more than 1 year I was suffering from disrupted sleep, and this was affecting all aspects of my life: 🥱 Struggling to get up in the morning Difficulty focussing on hard mental tasks Impacting my mood Slowing
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January 19, 2022 by Charles

KPIs the value and the danger

If you want to set clear objectives and measure progress then don’t underestimate the difficulty of defining good key performance indicators (KPIs). I have repeatedly seen the disaster or poorly implemented KPIs. They waste tremendous amounts of time when people are forced to track meaningless numbers which don’t add value to your business. In the worst case, it can drive
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January 16, 2022 by Charles

Innovative Customer Experiences: The 11-star Exercise

A workshop you can do with your team to develop innovations for customer experience. I performed this exercise during a 3-hour workshop with my team based upon the principles described by Brian Chesky (CEO of Airbnb) when interviewed by Reid Hoffman. The outcome was a fascinating list of ideas and an energised team who were motivated to delight customers. Why
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